Audiology

Sonja Jones, Award Winning Clinical Audiologist (Commended Audiologist in European Audiologist of the Year Awards 2019), as seen on the BBC documentary "The Music Room: Beethoven" and in the Sunday Telegraph, is the owner of Cardiff Hearing. Cardiff Hearing has clinics in both Ely (Cardiff) and Taffs Well. It's very important to Sonja that no matter which clinician you see in her practices... Read More

Sonja Jones, Award Winning Clinical Audiologist (Commended Audiologist in European Audiologist of the Year Awards 2019), as seen on the BBC documentary "The Music Room: Beethoven" and in the Sunday Telegraph, is the owner of Cardiff Hearing.

Cardiff Hearing has clinics in both Ely (Cardiff) and Taffs Well.
It's very important to Sonja that no matter which clinician you see in her practices, that you feel cared for like family. Sonja only hires clinicians who she would be happy for her own Mum to see, as such, please rest assured that you are in safe hands in our practices and we operate to the strictest of standards, in line with NICE guidelines.

If you would like to book with us, choose the treatment/appointment you require - this will take you through to our availability and you can book yourself in. You can also click on our cheerful faces if you fancy trying a particular clinician.

In Ely we have:
Hannah Parcell, who is a Registered Hearing Aid Audiologist providing you with hearing consultations, hearing aids and more. She is located in Cardiff Hearing HQ.
Emma Lewis is our Hear Care Assistant and is our hearing aid repair wizard and is highly experienced at microsuction (and irrigation) ear wax removal. She is located in Suite 7.

In Taffs Well we have:
Andy Mardell, our Registered Nurse, providing ear wax removal.
Sonja Jones, Clinical Audiologist and Hearing Aid Dispenser providing hearing consultations, tinnitus consultations, and hearing aids.

We look forward to seeing you soon and would like to thank you for choosing our local and independent hearing health practice.

Since training as an Audiologist at The University of Manchester & within the NHS (2008-2010) I have been privileged to have a highly varied career.

I have been employed by and consulted for 2 of the World’s most progressive hearing aid manufacturers, providing clinical training and mentoring to Audiologists and Student Audiologists both in the public and private sectors across the UK and Ireland.

​In the NHS I have worked as Senior Audiologist for both adults and paediatrics across the UK.

Where possible, I like to merge my hobbies with clinical practice, and so with a background in music (attending music college) and watersport, my profession has allowed me to do just that, especially when it comes to the provision of hearing protection and education.

I hope that my extensive clinical experience will provide you with a unique and considered approach to your audiological healthcare, giving you the feeling that you are absolutely in safe & caring hands.

​Everything I do will be tailor made to you, where I will ensure that no matter who you are, we will always have time on our side so that you can be on the receiving end of the best clinical practice possible. If I feel something is beyond my scope of practice and that you may benefit from alternate intervention, I have a multidisciplinary team on hand to refer you to for further assessment and treatment.

In addition to my clinical work, I create and run workshops surrounding hearing health as well as coaching those or working with those with hearing loss. Clients include: The BBC Scottish Symphony Orchestra, BBC Philharmonic Orchestra, BBC National Orchestra of Wales, Royal Northern College of Music, Disability Sport Wales, Cardiff Metropolitan University, Surfability CIC, and Glyndwr University.

Since training as an Audiologist at The University of Manchester & within the NHS (2008-2010)... Read More

Emma has been in the hearing industry for over seven years, starting in customer care with a large company, progressing to the position of team leader and being responsible for training new members of staff. Emma found that she had an interest in the technical side of hearing aids and enjoyed investigating and fixing issues to get patients hearing again. This led Emma to embark on a Hear Care Assistant (HCA) course (which she has nearly completed) and obtaining a qualification in aural microsuction, which we are proud to say she has passed with flying colours. Emma is looking forward to gaining knowledge and experience to enable her to help our patients as much as possible.

Before joining the hearing industry, Emma was a Corporal in the Royal Signals, training new recruits; we already feel like she is keeping us in line to ensure we are all really EARsome as a team.

In her spare time, Emma enjoys going for walks and hiking, having completed the Three Peaks Challenge for charity. Emma enjoys participating or competing in a wide range of sports, as well as supporting a variety of teams. When Emma’s not on the go, she loves nothing more than chilling out with her chihuahua Henry.

Emma has been in the hearing industry for over seven years, starting in customer care with a larg... Read More

Andy is a registered nurse of nearly 40 years with a fantastic wealth of experience which we are very lucky to benefit from.

Andy has worked in more areas of nursing than you can shake a stick at; from theatre nursing, gastroenterology, to ENT and all that’s in between!

Aside from his clinical work, Andy has been a lecturer of nursing, editor of a medical magazine, has had ooooodles of papers published in journals across the world, and has now embarked on his Audiology journey with Cardiff Hearing where he provides microsuction ear wax removal.

Aside from being a super dooper nurse, Andy loves tinkering away in his allotment, cycling, and learning to play ukulele. He clearly has a penchant for snazzy shoes too…check out his bright orange clinic crocs! Such style.

We like Andy A LOT and we hope you will too!

Andy is a registered nurse of nearly 40 years with a fantastic wealth of experience which we are ... Read More

Hannah had an interesting journey into audiology.

During her time at the University of Chester, not only did she complete a degree in English Language and Creative Writing, but she also received an Outstanding Dedication to the Community award for providing over 200 hours of various volunteer work, including counselling teenagers. Her love of linguistics didn’t stop there as after graduating, she gained a Level 3 qualification in British Sign Language and volunteered at a Deaf festival.

After that, Hannah moved to Switzerland and helped families with young children, speaking French fluently along the way. Feeling inspired by the technological advances from CERN, Hannah wanted to return to the UK to learn a science-based subject. She found that Audiology was a perfect mixture of everything she enjoyed, and completed her degree at De Montfort University in Leicester, where she was presented with another award for Outstanding Dedication during her time there.

Using her qualifications and previous skills, Hannah worked for two national high-street hearing care companies, initially in a domiciliary role, then progressed to branch manager. She is now pleased to be providing bespoke, patient-centred care whilst utilising her strong clinical focus at Cardiff Hearing.

Being an enthusiastic learner, she is often found at audiology conferences discovering ways she can bring the best technology and latest approaches to care for her clients.

When she’s not bouldering or making cider from her own apple tree, Hannah plays for Newport’s korfball team in the Welsh Korfball League.

Hannah had an interesting journey into audiology. During her time at the University of Chester, ... Read More

Select a treatment from the list on the left
to view available appointment times

Pick a treatment to book

Cardiff Hearing - Ely
Located at: Homes House, 253 Cowbridge Road West, Ely, Cardiff
Directions & Map | All Locations